What is Clevenard More Food Customer Care Number?
We value our customer’s time, Just search for your issue in the help section, or you can also email us your issue at info@clevenard.com. Note: We value your privacy and your information is safe with us. Please do not reveal any personal information, bank account number, OTP, etc., to another person. A Clevenard More Food representative will never ask you for these details. Please do not reveal these details to fraudsters and imposters claiming to be calling on our behalf. Be vigilant and do not entertain phishing calls or emails.
We will revert within 24-48 hrs.
I want to explore career opportunities with Clevenard More Food?
Send us an email at info@clevenard.com
I want to provide feedback
Send us an email at info@clevenard.com
Can I edit my order?
Your order can be edited before it reaches the restaurant. You could contact the customer support team via chat or call to do so. Once an order is placed and the restaurant starts preparing your food, you may not edit its contents.
I want to cancel my order
We will do our best to accommodate your request if the order is not placed to the restaurant (Customer service number: +34 631 27 98 11). Please note that we will have a right to charge a cancellation fee of up to full order value to compensate our restaurant and delivery partners if your order has already been confirmed.
Will Clevenard More Food be accountable for quality/quantity?
The quantity and quality of the food is the restaurants’ responsibility. However, in case of issues with the quality or quantity, kindly submit your feedback and we will pass it on to the restaurant.
Is there a minimum order value?
We have no minimum order value and you can order for any amount.
Do you charge for delivery?
Delivery fee varies from city to city and is applicable if order value is below a certain amount. Additionally, certain restaurants might have fixed delivery fees. Delivery fee (if any) is specified on the ‘Review Order’ page.
How long do you take to deliver?
Standard delivery times vary by the location selected and prevailing conditions. Once you select your location, an estimated delivery time is mentioned for each restaurant.
What are your delivery hours?
Our delivery hours vary for different locations and depend on the availability of supplies from restaurant partners.
Can I order from any location?
We will deliver from any restaurant listed on the search results for your location. We recommend enabling your GPS location finder and letting the app auto-detect your location.
Can I order from any location?
We will deliver from any restaurant listed on the search results for your location. We recommend enabling your GPS location finder and letting the app auto-detect your location.
Is single order from many restaurants possible?
Yes, you can place orders for individual items from different restaurants.
Do you support bulk orders?
In order to provide all customers with a great selection, and to ensure on time delivery of your meal, we reserve the right to limit the quantities depending on supply.
Can I order in advance?
Yes. All our orders are placed and executed on-demand.
Can I change the address / number?
Any major change in delivery address is not possible after you have placed an order with us. However, slight modifications like changing the flat number, street name, landmark, etc., are allowed. You can directly call the delivery executive if you have received the details, else you could contact our customer service team.
Did not receive OTP?
Please check if your app is due for an update. If not, please share the details via info@clevenard.com.
Did not receive a referral coupon?
A referral coupon is given upon the first successful transaction of the referred person. If you still have not received it, kindly send us your details at info@clevenard.com. We will contact you within 48 hours.
Deactivate my account
Please write to us at info@clevenard.com in the event that you want to deactivate your account.
Unable to view the details in my profile
Please check if your app is due for an update. If not, please share the details via info@clevenard.com.
Do you accept Ticket Restaurant, etc.?
We do not accept vouchers, but we do accept pay card. You can select the credit card option while selecting payment options at the time of order.
Who should I contact if I need help & support in getting on board?
You can connect with Partner Support on +34 631 27 98 11 or write to info@clevenard.com
I don’t have a license for my restaurant. Can it still be onboard?
A food/restaurant License is a mandatory requirement according to the government’s policies.
How does Clevenard More Food work for store owners?
Registering your business in our application is very easy. You simply have to fill in the form that you will find on our website for store owners and delivery Boys.
How long does it take to become a Partner?
The activation of your restaurant in Clevenard More Food usually takes 5 minutes to 24 hours.
Can I use Clevenard More Food App if I have my own private delivery service?
Yes of course! If you have your own private delivery service, you can also use Clevenard More Food App. The difference is that we help you sell and you take care of the complete management of the order.